New Manager’s Crisis Envelopes

How to prepare for the next crisis


A new manager spends a week at his new office with the manager he is replacing. On the last day the departing manager tells him, “I have left three numbered envelopes in the desk drawer. Open an envelope if you encounter a crisis you can’t solve.”


Three months down the road there is a major drama, everything goes wrong - the usual stuff - and the manager feels very threatened by it all. He remembers the parting words of his predecessor and opens the first envelope. The message inside says, “Blame your predecessor!” He does and gets off the hook.

About half a year later, the company is experiencing a dip in sales, combined with serious product problems. The manager quickly opens the second envelope. The message read, “Reorganize!” This he does, and the company quickly rebounds.

Three months later, at his next crisis, he opens the third envelope. The message inside says, “Prepare three envelopes.”


QuotaBills
Lead, follow, or get out of the way. - Thomas Paine

Character is what you think in the dark. - Dwight L. Moody

When you're riding lead, don't spit. - Unknown

Confidence is the hinge on the door to success. - Mary O'Hare Dumas

Life always takes on the character of its motive. - J.G. Holland

Only the prepared speaker deserves to be confident. - Dale Carnegie

Appropriate rules cultivate a disciplined character. - Bill Welker

Leadership does not always wear the harness of compromise. - Woodrow Wilson

Once you get rid of integrity the rest is a piece of cake. - Larry Hagman

Character is the real foundation of all worthwhile success. - John Hays Hammond

You can lead a horse to water, but you can't make him float. - Unknown

Excellence is the gradual result of always striving to do better. - Pat Riley

I never questioned the integrity of an umpire. Their eyesight, yes. - Leo Durocher

When the blind lead the blind, no wonder they both fall into matrimony. - George Farquhar

You can lead a horse to water but I'd rather ride it to the liquor store. - Wayne Nowazek

It's hard to lead a cavalry charge if you think you look funny on a horse. - Adlai Stevenson

Character and personal force are the only investments that are worth anything. - Walt Whitman

Whenever you find whole world against you just turn around and lead the world. - Unknown

If you can find a path with no obstacles, it probably doesn't lead anywhere. - Frank A. Clark

We are what we repeatedly do. Excellence, therefore, is not an act, but a habit. - Aristotle

We all lose our looks eventually, better develop your character and interest in life. - Jacqueline Bisset

Character is the result of two things: Mental attitude and the way we spend our time. - Elbert Green Hubbard

A man never discloses his own character so clearly as when he describes another's. - Jean Paul Richter

The trust of the people in the leaders reflects the confidence of the leaders in the people. - Paulo Freire

A man is literally what he thinks, his character being the complete sum of all his thoughts. - James Allen

Character is better than ancestry, and personal conduct is of more importance than the highest. - Thomas J. Barnardo

If you have integrity, nothing else matters. If you don't have integrity, nothing else matters. - Harvey Mackay

One of the tests of leadership is the ability to recognize a problem before it becomes an emergency. - Arnold H. Glasow

He that wrestles with us strengthens our nerves, and sharpens our skill. Our antagonist is our helper. - Edmund Burke

Our character is but the stamp on our souls of the free choices of good and evil we have made through life. - John C. Geikie

Confidence, like art, never comes from having all the answers; it comes from being open to all the questions. - Earl Gray Stevens

Perseverance alone does not assure success. No amount of stalking will lead to game in a field that has none. - I Ching

By my count, more business leaders have failed and derailed because of arrogance than any other character flaw. - Harvey Mackay

I wouldn't describe myself as lacking in confidence, but I would say that the ghosts you chase you never catch. - John Malkovich

A dinosaur out of context is like a character without a story. Worse than that, the character suffers from amnesia. - Jack Horner

Character is like a tree and reputation like a shadow. The shadow is what we think of it; the tree is the real thing. - Abraham Lincoln

I want to try doing sportier things, kite surfing and paddle surfing - I think it would give me that extra confidence. - Vanessa Hudgens

If you create an act, you create a habit. If you create a habit, you create a character. If you create a character, you create a destiny. - Andre Maurois

Thirteen roadways lead through life
To thirteen doors of death,
Homeward from foolish fears and strife
We float on failing breath. - Tao

Believe in yourself! Have faith in your abilities! Without a humble but reasonable confidence in your own powers you cannot be successful or happy. - Norman Vincent Peale


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Employee Happiness Kit
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Master Reference Binder
Revised Company Policy

 

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20-Jan-2020