New Manager’s Crisis Envelopes

How to prepare for the next crisis


A new manager spends a week at his new office with the manager he is replacing. On the last day the departing manager tells him, “I have left three numbered envelopes in the desk drawer. Open an envelope if you encounter a crisis you can’t solve.”


Three months down the road there is a major drama, everything goes wrong - the usual stuff - and the manager feels very threatened by it all. He remembers the parting words of his predecessor and opens the first envelope. The message inside says, “Blame your predecessor!” He does and gets off the hook.

About half a year later, the company is experiencing a dip in sales, combined with serious product problems. The manager quickly opens the second envelope. The message read, “Reorganize!” This he does, and the company quickly rebounds.

Three months later, at his next crisis, he opens the third envelope. The message inside says, “Prepare three envelopes.”


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I do. That is character! - Theodore Roosevelt

I was playing a character. - Paris Hilton

Management is nothing more than motivating people. - Lee Iacocca

Weakness of attitude becomes weakness of character. - Albert Einstein

Integrity is the one thing a leader cannot do without. - John C Maxwell

Character is a diamond that scratches every other stone. - Cyrus A. Bartol

If you don't have enemies, you don't have character. - Paul Newman

Leadership is the capacity to translate vision into reality. - Warren G Bennis

I have nothing but confidence in you. And very little of that. - Groucho Marx

A man's manner to a certain extent indicates his character. - Samuel Smiles

The man who has confidence in himself gains the confidence of others. - Hasidic Proverb

Hope is the power that gives a person the confidence to step out and try. - Zig Ziglar

Leadership is intangible, and therefore no weapon ever designed can replace it. - Omar N. Bradley

Making mistakes reveals human nature. How one deals with them reveals character. - Unknown

If you can find a path with no obstacles, it probably doesn't lead anywhere. - Frank A. Clark

We are what we repeatedly do. Excellence, therefore, is not an act, but a habit. - Aristotle

The most important persuasion tool you have in your entire arsenal is integrity. - Zig Ziglar

Confidence is like a dragon where, for every head cut off, two more heads grow back. - Criss Jami

We all lose our looks eventually, better develop your character and interest in life. - Jacqueline Bisset

An Englishman teaching an American about food is like the blind leading the one-eyed. - A.J. Liebling

As long as I can wear a wig I can be any character, and in real life I can be myself. - Ginnifer Goodwin

A man is literally what he thinks, his character being the complete sum of all his thoughts. - James Allen

You can easily judge the character of a man by how he treats those who can do nothing for him. - Malcolm S Forbes

Leadership is not about titles, positions or flowcharts. It is about one life influencing another. - John C Maxwell

Leadership does not mean getting people to do their job. It means getting people to do their best. - Unknown

Talents are best nurtured in solitude. Character is best formed in the stormy billows of the world. - Johann Wolfgang Von Goethe

You learn more from failure than from success. Don't let it stop you. Failure builds character. - Unknown

One who understands much displays a greater simplicity of character than one who understands little. - Alexander Chase

I want to try doing sportier things, kite surfing and paddle surfing - I think it would give me that extra confidence. - Vanessa Hudgens

Leadership is all about caring, daring and sharing. Caring for people, Daring to Act fearlessly, and Sharing the success with all. - Sujit Lalwani

I hope you have not been leading a double life, pretending to be wicked and being really good all the time. That would be hypocrisy. - Oscar Wilde

The conventional definition of management is getting work done through people, but real management is developing people through work. - Agha Hasan Abedi

The quality of a person's life is directly proportional to his commitment to excellence, regardless of his chosen field of endeavor. - Vince Lombardi

The formulation of a problem is often more essential than its solution, which may be merely a matter of mathematical or experimental skill. - Albert Einstein

In a world of complex threats, our security and leadership depends on all elements of our power - including strong and principled diplomacy. - Barack Obama

Education commences on the mother's knee, and every word spoken within hearsay of little children tends toward the formation of character. - Hosea Ballou

Integrity will take a leader farther than any other quality. If you would travel far and do much as a leader, never compromise your integrity. - John C Maxwell

Every man, as to character, is the creature of the age in which he lives. Very few are able to raise themselves above the ideas of their times. - Voltaire

There is a difference between conceit and confidence. Conceit is bragging about yourself. Confidence means you believe you can get the job done. - Johnny Unitas

Believe in yourself! Have faith in your abilities! Without a humble but reasonable confidence in your own powers you cannot be successful or happy. - Norman Vincent Peale


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30-Mar-2020