New Manager’s Crisis Envelopes

How to prepare for the next crisis


A new manager spends a week at his new office with the manager he is replacing. On the last day the departing manager tells him, “I have left three numbered envelopes in the desk drawer. Open an envelope if you encounter a crisis you can’t solve.”


Three months down the road there is a major drama, everything goes wrong - the usual stuff - and the manager feels very threatened by it all. He remembers the parting words of his predecessor and opens the first envelope. The message inside says, “Blame your predecessor!” He does and gets off the hook.

About half a year later, the company is experiencing a dip in sales, combined with serious product problems. The manager quickly opens the second envelope. The message read, “Reorganize!” This he does, and the company quickly rebounds.

Three months later, at his next crisis, he opens the third envelope. The message inside says, “Prepare three envelopes.”


QuotaBills
Hire character. Train skill. - Peter Schutz

A rich man has no need of character. - Hebrew Proverb

Trust if the byproduct of integrity. - Zig Ziglar

The view only changes for the lead dog. - Norman O. Brown

Lead me, follow me, or get out of my way. - George Patton

Put more trust in nobility of character than in an oath. - Solon

Leadership cannot really be taught. It can only be learned. - Harold Geneen

Listen with curiosity. Speak with honesty. Act with integrity. - Roy T Bennett

The important things are children, honesty, integrity and faith. - Andy Williams

The strength of a nation derives from the integrity of the home. - Confucius

Every time you have to speak, you are auditioning for leadership. - James Humes

Tough decisions... if you can't make them, you can't lead. - John C Maxwell

Leadership is taking responsibility while others are making excuses. - John C Maxwell

It is of little traits that the greatest human character is composed. - William Winter

Take care of your costume and your confidence will take care of itself. - Amit Kalantri

If the people you lead have lost their spark, try looking in the mirror. - Susan Fowler

Being positive in a negative situation is not naive, it's leadership. - Ralph Marston

The best training a top manager can be engaged in is management by example. - Carlos Ghosn

You can lead a horse to water but I'd rather ride it to the liquor store. - Wayne Nowazek

Making mistakes reveals human nature. How one deals with them reveals character. - Unknown

Solitude is as needful to the imagination as society is wholesome for the character. - James Russel Lowell

Integrity is making sure that the things you say and the things you do are in alignment. - Katrina Mayer

The day people stop bringing you their problems is the day you have stopped leading them. - Colin Powell

Strength of character may be learned at work, but beauty of character is learned at home. - Henry Drummond

It requires less character to discover the faults of others than is does to tolerate them. - J. Petit Senn

Nothing is predestined. The obstacles of your past can become the gateways that lead to new beginnings. - Ralph Blum

Charity is not like feeding pigeons in the square. It is a process that requires professional management. - Roman Abramovich

Violence of language leads to violence of action. Angry men seldom fight if their tongues do not lead the fray. - Charles V Roman

Kindness in words creates confidence. Kindness in thinking creates profoundness. Kindness in giving creates love. - Lao-Tzu

The secret of joy in work is contained in one word - excellence. To know how to do something well is to enjoy it. - Pearl S Buck

I would like to thank Tetris for providing me with the skills to jam as many dishes as possibly into my dishwasher. - Herb Pankratz

Leadership is about creating powerful human currents moving enthusiastically and creatively in the right direction. - Unknown

Being confident with what you do drives you to achieve your goals, work at your best and overcome any challenges that come your way. - Matt Morris

No sign of pleasure greeted the announcement. The mood in the hall was leaden.
My mood was livelier. Fright is livelier than lead. - Gail Carson Levine

If you create an act, you create a habit. If you create a habit, you create a character. If you create a character, you create a destiny. - Andre Maurois

Never design your character like a garden where anyone can walk. Design your character like the sky where everyone's desire is to reach. - Unknown

Leadership development is not an 'event.' It's a capacity-building endeavor. It's a process of human growth and development. - Linda F Thornton

There is a difference between conceit and confidence. Conceit is bragging about yourself. Confidence means you believe you can get the job done. - Johnny Unitas

Leadership is a matter of having people look at you and gain confidence, seeing how you react. If you're in control, they're in control. - Tom Landry

A healthy, if well-concealed, respect for one's own capabilities is essential, but it should never lead to underestimating those of the opponent. - Jack Nicklaus


see also   Business,  Stress  &  Work   Sections
Employee Happiness Kit
Government Measurement
Master Reference Binder
Revised Company Policy

 

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13-Jul-2020