New Manager’s Crisis Envelopes

How to prepare for the next crisis


A new manager spends a week at his new office with the manager he is replacing. On the last day the departing manager tells him, “I have left three numbered envelopes in the desk drawer. Open an envelope if you encounter a crisis you can’t solve.”


Three months down the road there is a major drama, everything goes wrong - the usual stuff - and the manager feels very threatened by it all. He remembers the parting words of his predecessor and opens the first envelope. The message inside says, “Blame your predecessor!” He does and gets off the hook.

About half a year later, the company is experiencing a dip in sales, combined with serious product problems. The manager quickly opens the second envelope. The message read, “Reorganize!” This he does, and the company quickly rebounds.

Three months later, at his next crisis, he opens the third envelope. The message inside says, “Prepare three envelopes.”


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Confidence comes from being prepared. - John Wooden

I rate enthusiasm even above professional skill. - Edward Appleton

Weakness of attitude becomes weakness of character. - Albert Einstein

Leading your family is a lot tougher than basketball. - Giannis Antetokounmpo

The art of communication is the language of leadership. - James Humes

The real character of a man is found out by his amusements. - Joshua Reynolds

Lead from the back, and let others believe they are in front. - Nelson Mandela

Listen with curiosity. Speak with honesty. Act with integrity. - Roy T Bennett

Nothing shows a man's character more than what he laughs at. - Johann Wolfgang von Goethe

Integrity is doing the right thing even when no one is watching. - C S Lewis

You can lead a man to Congress, but you can't make him think. - Milton Berle

Leadership, like swimming, cannot be learned by reading about it. - Henry Mintzberg

Politics is a profession where the paths of glory lead but to the gravy. - Billy Boy Franklin

Being positive in a negative situation is not naive, it's leadership. - Ralph Marston

The function of leadership is to produce more leaders, not more followers. - Ralph Nader

Honesty and integrity are by far the most important assets of an entrepreneur. - Zig Ziglar

Leadership is not something you do to people; it is something you do for people. - Ken Blanchard

Leadership is at its best making promises to the people... and then keeping them. - Unknown

The lead car is absolutely unique, except for the one behind it which is identical. - Murray Walker

A great athlete does not come from muscle, speed, and skill, but from the mind first. - Dan E. Welker

Character is the result of two things: Mental attitude and the way we spend our time. - Elbert Green Hubbard

Change is an easy panacea. It takes character to stay in one place and be happy there. - Elizabeth Clarke Dunn

True potential and purpose is not possible without good discipline and good character. - Rattan Singh

There is no real excellence in all this world which can be separated from right living. - David Starr Jordan

Show class, have pride, and display character. If you do, winning takes care of itself. - Paul Bryant

Integrity is choosing your thoughts and actions based on values rather than personal gain. - Unknown

This I conceive to be the chemical function of humor: to change the character of our thought. - Lin Yutang

Leadership is all about influence and everything rises and falls on leadership... everything. - John C Maxwell

Have confidence that if you have done a little thing well, you can do a bigger thing well too. - David Storey

Any disaster you can survive is an improvement in your character, your stature, and your life. - Joseph Campbell

Character is, in the long run, the decisive factor in the life of individuals and of nations alike. - Theodore Roosevelt

When writing a novel a writer should create living people; people not characters. A character is a caricature. - Ernest Hemingway

I would like to thank Tetris for providing me with the skills to jam as many dishes as possibly into my dishwasher. - Herb Pankratz

Without a sense of proportion there can be neither good taste nor genuine intelligence, no perhaps moral integrity. - Eric Hoffer

Confidence is that feeling by which the mind embarks in great and honorable courses with a sure hope and trust in itself. - Cicero

The workers' and peasants' government proposes to all warring peoples... negotiations leading to a just, democratic peace. - Lenin

The conventional definition of management is getting work done through people, but real management is developing people through work. - Agha Hasan Abedi

Don't assume, ask. Be kind. Tell the truth. Don't say anything you can't stand behind fully. Have integrity. Tell people how you feel. - Warsan Shire

A healthy, if well-concealed, respect for one's own capabilities is essential, but it should never lead to underestimating those of the opponent. - Jack Nicklaus

A woman with confidence is hypnotic. A smile is mesmerizing. Presence, openness, a sense of humor - these are all things that make a woman attractive. - Jessica Ortner


see also   Business,  Stress  &  Work   Sections
Employee Happiness Kit
Government Measurement
Master Reference Binder
Revised Company Policy

 

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09-May-2021