Plugged In

You can’t help stupid



Is it plugged in?

Driving front-line customer service employees mad

QuotaBills
There are no dumb customers. - Peter F Drucker

These are cathedrals of shopping. - Emile Zola

Room service? Send up a larger room. - Groucho Marx

Procrastination is the thief of time. - Edward Young

Inspiration and genius - one and the same. - Victor Hugo

Strong people don't need strong leaders. - Ella Baker

Music is spiritual. The music business is not. - Van Morrison

Pressed into service means pressed out of shape. - Robert Frost

I always say shopping is cheaper than a psychiatrist. - Tammy Faye Bakker

Procrastination is the art of keeping up with yesterday. - Don Marquis

Prophesy is a good line of business, but it is full of risks. - Mark Twain

Blind faith in your leaders, or in anything, will get you killed. - Bruce Springsteen

Memorial Service: Farewell party for someone who has already left. - Robert Byrne

When all you've got is a hammer, bad service looks like a nail. - Doc Searls

Leaders inspire. They aren't assigned leadership. They command it. - Dr. Phil McGraw

Management is doing things right; leadership is doing the right things. - Peter F Drucker

The visionary leader is an optimist, for no pessimist ever made a great leader. - William W Francis

A person always doing his or her best becomes a natural leader, just by example. - Joe DiMaggio

You can only go as high on the leadership ladder as your character will allow you. - John C Maxwell

Leaders are people who do the right things; managers are people who do things right. - Warren G. Bennis

The service we render to others is really the rent we pay for our room on this earth. - Wilfred Grenfell

Our business in life is not to get ahead of other people, but to get ahead of ourselves. - Maltbie D. Matlock

Leaders must be close enough to relate to others, but far enough ahead to motivate them. - John C Maxwell

It is difficult to inspire others to accomplish what you haven't been willing to try. - Unknown

The trust of the people in the leaders reflects the confidence of the leaders in the people. - Paulo Freire

No idleness, no laziness, no procrastination: never put off until tomorrow what you can do today. - Lord Chesterfield

Let hope inspire you, but let not idealism blind you. Don't look back, you can never look back. - Don Henley

One of the tests of leadership is the ability to recognize a problem before it becomes an emergency. - Arnold H. Glasow

In this age, the man who dares to think for himself and to act independently does a service to his race. - John Stuart Mill

By my count, more business leaders have failed and derailed because of arrogance than any other character flaw. - Harvey Mackay

Not to forgive is to be imprisoned by the past, by old grievances that do not permit life to proceed with new business. - Robin Casarjian

If the government was as afraid of disturbing the consumer as it is of disturbing business, this would be some democracy. - Kin Hubbard

I'm acting when I serve as a hostess, when I run my wig business. I was born to act, and life itself is the greatest part. - Eva Gabor

What the insurance companies have done is to reverse the business so that the public at large insures the insurance companies. - Gerry Spence

There's a limit to how many times you can read how great you are and what an inspiration you are, but I'm not there yet. - Randy Pausch

Focus on the core problem your business solves and put out lots of content and enthusiasm, and ideas about how to solve that problem. - Laura Fitton

My father was a baker and a lot of people do what their families did and I could have done that but I wanted to stay in show business. - Christopher Walken

If Obama resigns from office NOW, thereby doing a great service to the country, I will give him free lifetime golf at any one of my courses. - Donald Trump

In a world of complex threats, our security and leadership depends on all elements of our power - including strong and principled diplomacy. - Barack Obama

Good leaders must communicate vision clearly, creatively and continually. However, the vision doesn't come alive until the leader models it. - John C Maxwell


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28-May-2018